Shipping policy
Shipping Policy
Effective Date: 11/4/2022
Last Updated: 9/7/2025
Thank you for shopping with The Vibez Shop! We’re committed to delivering your crystal jewelry safely and efficiently. Please review our shipping policy below.
1. Order Processing
- Orders are handmade within [2-40] business days (including weekends and holidays). If there is an overflow of orders [4-60] business days.
- Orders placed after 5 pm will be processed the next business day.
- You will receive a confirmation email once your order has shipped.
2. Shipping Rates & Delivery Estimates
- Shipping charges are calculated at checkout based on your location and selected shipping method.
- Estimated delivery times:
- Domestic (USA): [2-5] business days
- International: [7-10] business days (may vary by destination)
- Delivery delays may occur due to high demand, customs, or carrier issues.
3. Shipping Carriers
We use trusted carriers such as USPS and UPS. You’ll receive a tracking number once your order ships.
4. International Shipping
- We ship worldwide to most countries.
- Customers are responsible for any customs duties, taxes, or import fees.
- Delivery times may vary due to customs clearance procedures.
5. Shipping Restrictions
- We do ship to P.O. Boxes or APO/FPO addresses.
- Certain items may be restricted from international shipping due to local regulations.
6. Lost or Damaged Packages
- If your package is lost or arrives damaged, contact us within [2] days of delivery at [arielvibez.contact@gmail.com].
- Include your order number and photos (if applicable).
- We’ll work with you to resolve the issue—options may include replacement, or store credit.
7. Address Accuracy
- Please ensure your shipping address is correct before placing your order.
- We are not responsible for orders shipped to incorrect addresses provided by the customer.
8. Contact Us
For shipping-related questions, reach out to:
📧 Email: iamevibez@gmail.com
arielvibez.contact@gmail.com